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- If you are redeeming gem codes, log into Guild Wars 2 using the account where you want to unlock the gems.
- Click the lion icon in the top left corner to access the Black Lion Trading Company panel.
- Select “Redeem Code” in the upper left corner, and enter the code provided in your confirmation email.
- If you are redeeming a Guild Wars 2 game code, create an ArenaNet account (https://account.arena.net/register) and sign in.
- Navigate to the Account Management page, click the Redeem A Code button on the “Overview” page, enter the key provided in your email, and hit Submit.